> For the complete documentation index, see [llms.txt](https://help.ezofis.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.ezofis.com/ap-agent.md).

# AP Agent

Manage and approve requests by signing in, creating a new request, uploading documents, and tracking the approval process. This guide will walk you through each step, ensuring you can efficiently manage requests and maintain a clear audit trail.

## What You'll Need

* Access to the system with appropriate permissions
* Required document(s) for upload
* Estimated time: 10-15 minutes

{% stepper %}
{% step %}

### Sign In and Access Inbox

Begin by clicking the **Sign In** button to access your account. Once logged in, navigate to the **Inbox** tab to view your requests. This is your starting point for managing and creating new requests.
{% endstep %}

{% step %}

<h3 align="center"><img src="/files/U9wHxM8TGneoaINwlu3u" alt="" data-size="original"><img src="/files/BrVaGpFoesG2ijd5B0L6" alt="" data-size="original"></h3>

### Create a New Request

In the Inbox tab, click the **New Request** button. This action opens a new page where you can start the request workflow by uploading necessary documents.

![New Request page](/files/4b4eb5ddcbfc9bf3518447312c8b7212d0ff9325)
{% endstep %}

{% step %}

### Upload Documents

Click the **browse** link to open the file explorer. Select the document you want to upload, such as `Dummy Invoices-15.pdf`, and click **Open**. The system will begin uploading your file and extract the necessary data.

![File upload progress](/files/1e064da65bfc43595acd12a3e6d81fea83a0db17)
{% endstep %}

{% step %}

### Review and Save Request Details

Once the upload is complete, go back to the **Inbox** and locate your new request. Open the request to review the extracted data, such as the total value, and click **Save** to confirm any changes.

![Request detail page with Save button](/files/6f9761c0223f60b7fe84875b8ff09b1b0b5c73fb)
{% endstep %}

{% step %}

### Track and Approve Requests

Navigate to the **Sent** tab to view processed requests. Select the request you wish to approve, review the details, check attachments, and approve it for processing. Add any comments for context.

![Sent tab with request details](/files/d7a86c55d0ebe94b489600ced20ab5be998d1680)
{% endstep %}

{% step %}

### Finalize and Log Out

After approval, the request moves to the **Closed** tab. Review its history for a complete audit trail. Once finished, click the user profile icon to log out securely.

![Request history and logout option](/files/1e6ad90b89721c135db489292036b8cb50c59e2f)
{% endstep %}
{% endstepper %}

## Tips and Best Practices

* Regularly check the **Inbox** for new or pending requests.
* Use clear, descriptive comments when adding notes to requests.
* Regularly review the **History** tab to ensure all actions are accurately logged.

## Troubleshooting

<details>

<summary>Why can't I upload my document?</summary>

Ensure the document is in a supported format and doesn't exceed the size limit. Try refreshing the browser and re-uploading.

</details>

<details>

<summary>Why is my request not appearing in the Sent tab?</summary>

Check if the request was saved and processed correctly. Ensure you have refreshed the tab or page.

</details>

<details>

<summary>Why can't I see the approval history?</summary>

Ensure you have the correct permissions to view history. If issues persist, contact your system administrator.

</details>

## Summary

By following these steps, you've successfully managed and approved requests, ensuring an efficient workflow and a complete audit log. Continue monitoring your **Inbox** for new requests and periodically review closed requests for any necessary follow-ups.

## Frequently Asked Questions

<details>

<summary>How do I know if my document was successfully uploaded?</summary>

You will see an upload progress indicator, and once complete, the document's data will be extracted and visible in the request details.

</details>

<details>

<summary>Can I edit a request after it's been approved?</summary>

Typically, approved requests are locked for edits. However, you may add comments for additional context.

</details>

<details>

<summary>How do I access previous requests?</summary>

Navigate to the **Sent** or **Closed** tabs to view past requests. Use the search function for quicker access if available.

</details>

<details>

<summary>What should I do if I encounter an error during approval?</summary>

Try refreshing the page or logging out and back in. If errors persist, contact your IT support team.

</details>

<details>

<summary>Is there a way to automate the approval process?</summary>

Check with your system administrator about automation features or third-party integrations that can streamline the approval workflow.

</details>


---

# Agent Instructions
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## Querying This Documentation
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